The Mitel 5320e phone is a robust communication device designed for business environments. Offering advanced features and a user-friendly interface, it caters to the needs of professionals looking for reliability and efficiency in their communication tools. In this review, we will explore its key features, performance, pricing, and overall value to help you determine if it’s the right choice for your workplace.

Quick Verdict

The Mitel 5320e is an excellent option for businesses that require a reliable, feature-rich phone. With its ergonomic design, customizable buttons, and high-quality audio, it stands out as a practical choice for office environments. However, it may not be suitable for users who prefer mobile or integrated communication solutions.

Price & Value

The Mitel 5320e phone is competitively priced, making it accessible for various business sizes. Retail prices typically range from $150 to $250, depending on the retailer and any ongoing promotions.

Retailer	Price Range	Availability
Amazon	$160 – $230	In stock
Best Buy	$175 – $240	Limited stock
Newegg	$150 – $225	In stock
Mitel Store	$180 – $250	Available

Performance & Key Features

The Mitel 5320e excels in various performance aspects, making it suitable for heavy use in business settings. Some of its standout features include:

• High-Quality Audio: The device offers crystal-clear sound quality, minimizing background noise during calls.
• Customizable Buttons: Users can personalize the phone with programmable keys for quick access to frequent contacts or functions.
• Large Display: The backlit LCD screen provides easy readability, even in low-light conditions.
• Integration Capabilities: The 5320e easily integrates with Mitel’s software solutions, enhancing its functionality.
• Flexible Connectivity: It supports both wired and wireless connections, allowing for versatile installation options.

Pros and Cons

• Pros:
  • Excellent audio quality
  • User-friendly interface
  • Customizable features
  • Robust integration with Mitel systems
  • Durable build quality
• Cons:
  • Higher price point compared to basic models
  • No mobile app integration
  • Limited to Mitel ecosystem for optimal performance
  • Bulky design may not suit all users

Who It’s For

The 5320e Mitel phone is ideal for businesses that prioritize clear communication and require a reliable office phone system. It is particularly suited for:

• Medium to large enterprises that need multiple extensions
• Customer service centers where call clarity is crucial
• Professionals who frequently handle calls and require quick access to contacts
• Organizations already using Mitel systems for seamless integration

Where to Buy

The Mitel 5320e phone is available at several online and physical retailers. Here are some options for purchasing:

• Amazon: A wide selection, often with competitive pricing and fast shipping.
• Best Buy: Offers both online and in-store purchasing options, though stock may vary.
• Newegg: Known for technology products, often has deals on business phones.
• Mitel Store: Directly from the manufacturer, ensuring genuine products and potential discounts.

FAQ

1. Does the Mitel 5320e support VoIP?
Yes, it is designed to work with VoIP systems, making it suitable for modern telecommunications.

2. Can I use this phone with my existing phone system?
The phone works best with Mitel systems but can be configured to work with other systems depending on compatibility.

3. Is the display customizable?
Yes, users can adjust settings for brightness and screen contrast, and can also customize soft keys.

4. Does the phone have a headset jack?
Yes, it includes a standard headset jack for hands-free operation.

5. What is the warranty period for the 5320e?
Typically, it comes with a one-year warranty, covering manufacturing defects.

6. Can I program the buttons for speed dial?
Yes, the phone allows users to program buttons for speed dialing frequently contacted numbers.

7. Is technical support available?
Yes, Mitel offers technical support for their products, including the 5320e phone.

Final Recommendation

The Mitel 5320e phone is a solid investment for businesses seeking a reliable communication tool. Its advanced features, high-quality audio, and integration capabilities make it well-suited for professional environments. While it may come with a higher price tag compared to basic models, the benefits it offers justify the cost for organizations that rely heavily on effective communication. If you’re looking for a durable and feature-rich office phone, the Mitel 5320e is highly recommended.