Avaya phones are well-regarded in the business communications space, offering a range of features tailored to enhance productivity and efficiency in organizations. One of the key functionalities they provide is the ability to transfer calls seamlessly. This article delves into the Avaya phone transfer call feature, exploring its benefits, pricing, and overall performance.

Quick Verdict

Avaya phones provide an intuitive and efficient call transfer capability, making them an ideal choice for businesses seeking to streamline their communication processes. With robust performance and a variety of models to choose from, users can expect a significant boost in their operational effectiveness.

Price & Value

Model	Price Range	Key Features
Avaya 9601	$100 – $150	Basic call features, HD audio
Avaya 9611	$200 – $250	Color display, Bluetooth, call transfer
Avaya J179	$150 – $200	Smartphone-like interface, video support
Avaya B189	$300 – $350	Conference capabilities, high-quality audio

Avaya phone models vary significantly in price, from around $100 for basic models like the Avaya 9601 to $350 for more advanced options such as the Avaya B189. The price reflects the capabilities of each model, including advanced features like built-in Bluetooth and HD audio.

Performance & Key Features

Avaya phones are designed for excellent performance with features that facilitate easy call transfers. Users can typically transfer calls in a few simple steps, which may vary slightly depending on the model. Here are some key features of Avaya phones:

• Call Transfer: Users can transfer calls to another extension or external number with ease.
• HD Audio: Many models support high-definition audio for clearer conversations.
• Programmable Keys: Quick access to frequently used functions and contacts.
• Display Options: Models like the 9611 come with color displays for better visibility.
• Integration: Seamlessly integrates with various business applications and systems.

Performance-wise, Avaya phones are known for their reliability and user-friendly interfaces, making them suitable for various business environments.

Pros and Cons

• Pros:
  • Easy call transfer functionality enhances workflow.
  • High-quality audio improves communication clarity.
  • Wide range of models catering to different business needs.
  • Reliable performance with minimal downtime.
  • Integration capabilities with other business tools.
• Cons:
  • Cost can be higher compared to basic phone systems.
  • Some models may require basic training for optimal use.
  • Limited customization options for lower-tier models.
  • Reliance on existing network infrastructure.

Who It’s For

Avaya phones are particularly beneficial for small to medium-sized businesses that require efficient communication tools. Companies with a high volume of calls, such as customer service centers, sales teams, and remote workers, will find the call transfer feature especially useful. Additionally, organizations looking to enhance their communication infrastructure will appreciate the scalability and integration options that Avaya provides.

Where to Buy

Avaya phones are available at several retailers, both online and in physical stores. Some recommended retailers include:

• Amazon: A wide selection of models and competitive pricing.
• Best Buy: Offers in-store consultations and a range of business solutions.
• CDW: Specializes in technology solutions for businesses.
• Newegg: Good for online shopping with occasional deals.
• Avaya’s Official Website: Best for obtaining the latest models and support.

FAQ

Q1: How do I transfer a call on an Avaya phone?
To transfer a call, press the ‘Transfer’ button, dial the number you want to transfer the call to, and then press ‘Transfer’ again.

Q2: Can I transfer calls to external numbers?
Yes, you can transfer calls to both internal extensions and external numbers, provided your phone system settings allow it.

Q3: What is the difference between HD audio and standard audio?
HD audio provides clearer sound quality and better voice clarity compared to standard audio.

Q4: Are Avaya phones compatible with VoIP services?
Yes, Avaya phones are designed to work with VoIP services, making them versatile for various business setups.

Q5: Do I need any specific software to use Avaya phones?
While basic functionality does not require additional software, using advanced features may necessitate specific applications or integrations.

Q6: Are there any ongoing maintenance costs associated with Avaya phones?
Yes, businesses should consider potential maintenance costs, such as software updates and technical support.

Q7: How can I improve call quality on my Avaya phone?
Ensure a stable network connection, use high-quality headsets, and keep your firmware updated for optimal performance.

Final Recommendation

In conclusion, Avaya phones with their call transfer capabilities are a strong choice for businesses looking to enhance communication efficiency. With a variety of models available at different price points, organizations can find a solution that best fits their needs. Whether you’re a small business or a large enterprise, Avaya’s range of features and reliability make it a commendable investment for improving workplace communication.